A: The products may be damaged during shipping. Please immediately send us a photo of the product. Customer has to pay for the shipping fee for returning the package. We will send a partial refund after we receive the parcel. Please make sure the tag still is on the product.
Q: Why I can’t get refund?
A: Wrong size order and discount products will not be refunded. Please read the size instructions carefully.
Q: I found items missing in my order?
A: Please contact us as soon as possible. We will send it again once we receive your email. Out of stock items will be partially refund.